LetsHost are Hiring – Front Line Customer Care

LetsHost.ie one of Ireland’s largest hosting providers are currently seeking applications for front line customer care staff. The position is based in our Galway office and covers the night time hours. This is a full time position with salary linked to experience.

Role:

• Dealing with front line customer technical queries via email & phone
• Working on social media to field any customer queries
• Carrying out project work assigned by management team

Skills required:

• Excellent phone manner and writing skills
• Customer focused with an outgoing personality
• Working knowledge of computers / office products
• Must be able to work under own initiative
• Be committed to customer satisfaction process
• Knowledge and interest in social media (twitter / facebook/ pinterest)
  Although this is a technical role, full training will be given. Cognisance will be given to any candidates with experience in online work. Please submit a cover letter, CV and_references to jobs@letshost.ie

Note: We do not require assistance in filling this role at this time from any 3rd party agencies, job sites etc