Introducing 2 Factor Authentication

At LetsHost, we take the security and protection of our customer’s data extremely seriously.  We are constantly reviewing our systems to ensure optimal security for all clients’ information stored on our servers.

Passwords are becoming increasingly easy to compromise – users sometimes have the same password for everything they do online, or use a simple, easy to guess password. Some users have used the same password for a long time which has unknowingly been leaked.

This is where 2 Factor Authentication can help.

What is Two-Factor Authentication?

Two-factor authentication adds a secondary layer of security to your LetsHost client account.  This is done by introducing a second step to the login process.

It takes something you know – your password – and adds a second factor, something you physically have (eg. your smartphone).

Both are required in order to log in, and therefore protect your account even if an attacker knows your password – the two-factor authentication step would stop them from accessing your LetsHost account.

How does it work?

We issue “time based one-time passwords” – these are issued using an app installed on your Android or iPhone.  When you log in to the LetsHost client area, you will enter your email address and password as usual.  A second login prompt is then presented where you key in the 6 digit code from your smart phone.  Once verified you can then log in to your account.

We recommend the Google Authenticator for Android, or Apple’s OATH Token App for iPhone, iPod touch, and iPad.

How to get 2 Factor Authentication on your account

In order to use this feature, you need to enable it on your account.  Whilst this feature is optional (not everyone has a smartphone!), we strongly recommend that you protect your valuable personal and hosting data by implementing this feature.

Please see this knowledgebase article on how to set up 2 Factor Authentication on your account.